In hands with the law
Online International Laws
Privacy Policy
Effective Date: 2024.10.21
At Luminousolutions, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect information when you visit and make purchases on our website https://thealphasolutions.co
1. Information We Collect
We collect and process the following types of information:
- Personal Information: When you make a purchase or register an account, we collect personal details such as your name, email address, phone number, billing and shipping address, and payment information.
- Usage Data: We may collect information on how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience and track site usage.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill orders for our consultation products (visa, accommodation, etc.).
- To communicate with you regarding your purchases or account.
- To improve our website, products, and services based on user preferences.
- To comply with legal obligations, prevent fraud, and ensure the security of our website.
3. Payment Information
We do not store your payment information. All payment transactions are processed securely through PayPal, Stripe or other in compliance with PCI-DSS standards. Your payment details are encrypted and used solely for the purpose of processing your transaction.
4. Sharing Your Information
We may share your personal data with:
- Service Providers: Third-party providers who help us operate our business (e.g., payment processors, shipping companies).
- Legal Obligations: In response to legal processes, or when required by law.
We do not sell or rent your personal information to third parties.
5. Your Data Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request corrections to any inaccuracies in your personal data.
- Erasure: You can request the deletion of your personal data, subject to legal obligations.
- Withdraw Consent: You can withdraw your consent for data processing at any time.
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
7. Retention of Data
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be notified via email or through a notice on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Luminousolutions
Email: info@luminousolutions.org
Phone: +1 916 257 9321
Address: 1264 Hawks Flight CT El Dorado Hills CA 95762
Terms and Conditions
Effective Date: 2024.10.21
Welcome to Luminousolutions! By accessing or using our website https://thealphasolutions.co , you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. General
These Terms and Conditions govern your use of our website and services, including the purchase of consultation products such as visa and accommodation services. By using our Site, you confirm that you are at least 18 years old and capable of entering into a binding contract.
2. Products and Services
Luminousolutions provides consultation services for visa applications, customer assistance in finding suitable accommodations, and other related services (collectively referred to as “Services”). While we strive to ensure the accuracy of all information on our Site, we do not guarantee that descriptions, pricing, or other content are error-free, complete, or up-to-date.
2.1 Product Availability
All products and services are subject to availability. We reserve the right to limit the quantity of any product or service we offer or discontinue services without prior notice.
2.2 Pricing
Prices for our products and services are subject to change without notice. The price you pay will be the price in effect at the time of purchase, inclusive of any applicable taxes and fees.
3. Payments
Payments for all products and services are processed through secure third-party payment providers. By making a purchase, you agree to provide valid and accurate payment details and authorize us to charge the full amount for the products or services purchased.
3.1 Payment Methods
We accept the following payment methods:
- Credit/Debit cards
- Bank Transfer
We do not store your payment information. All transactions are processed securely via PayPal, Stripe etc.
4. Cancellation and Refund Policy
We aim to offer high-quality services, and customer satisfaction is important to us. However, certain terms apply to cancellations and refunds.
4.1 Cancellations
- Cancellations for services such as visa consultation or accommodation booking must be made within the same day of the booking.
- Late cancellations may incur charges or may not be eligible for a refund.
4.2 Refunds
- Refund requests must be submitted within 24hours after receiving the service.
- Refunds will be processed through the original payment method.
- Non-refundable services or products will be clearly indicated during the purchase.
5. User Obligations
By using our Site and services, you agree:
- Not to misuse our services for illegal purposes.
- To provide accurate and current information during the registration or purchase process.
- To maintain the confidentiality of your account information, including passwords, and accept responsibility for all activities that occur under your account.
6. Intellectual Property
All content, trademarks, logos, and service marks displayed on our Site are the intellectual property of Luminousolutions or its licensors. You may not reproduce, distribute, or use any content from the Site without our prior written consent.
7. Disclaimer of Warranties
Our website and services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our services or products. We do not guarantee that the website will be error-free, uninterrupted, or free from viruses or other harmful components.
8. Limitation of Liability
To the fullest extent permitted by law, [Your Company Name] shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our services or products. This includes, but is not limited to, loss of data, business interruption, or any other damages.
9. Governing Law
These Terms and Conditions are governed by the laws of United States/California, without regard to its conflict of law provisions. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in [Your Location].
10. Changes to Terms and Conditions
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after the changes have been posted constitutes your acceptance of the revised Terms.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Luminousolutions
Email: info@luminousolutions.org
Phone: +1 916 257 9321
Address: 1264 Hawks Flight CT El Dorado Hills CA 95762
